If you wish to cancel the purchase of a product, please ensure the item remains unopened or unused at the time of your inquiry.

■ [AOS] Google Play Store Inquiries

* 1:1 Inquiry Link: https://hybeim.oqupie.com/portals/1051

- File your request under [Payment Cancellation Request (Google Play Store)].

■ [iOS] App Store Inquiries

* 1:1 Inquiry Link: https://hybeim.oqupie.com/portals/1051

- File your request under [Payment Cancellation Request (App Store)].

Please note that we cannot cancel payments for items that are used immediately after purchase.

This policy is outlined in the warning popup displayed during the purchase process, so we advise you to be careful when making a purchase.