I can’t install/update the game. | BTS Island: In the SEOM
BTS Island: In the SEOM HELP 🛠️ Troubleshooting
I can’t install/update the game.

If you can't install 🔧 the game properly, please check the following first.

1. Make sure your device has enough storage space
2. Check your device’s version in settings and make sure it is up to date.
3. Check if your device meets the minimum specifications to run the game

[Apple iOS]
iPhone 6S/6S+ or newer
Minimum Space Required: 2.5 GB


[Google Android OS]
Android OS 6.0 or higher
3GB RAM or more
Minimum Space Required: 2.5 GB


If this issue persists,
Please leave a 1:1 inquiry at our Customer Service for help with resolving the issue.💡
 

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