🔥 News

How do I update the game?

When are new levels added?

Where can I get the latest news?

🏝️ First time to In the SEOM?

How do I play In the SEOM?

What are Hearts?

What are Stars?

What is Gold?

What are Gems?

See all 8 articles

🧩 Playing Puzzle Levels

How do I play Puzzles?

How to Use Power-ups

Combining Power-ups

How to Use Boosters

How to Use BTS Bombs

See all 11 articles

🐦 Puzzle Elements

Boxes

Picnic Mats

Chains

Honey & Honey Bees

Gravity

See all 61 articles

📋 The Island and Today’s Missions

What are Today’s Missions?

I don’t have any Today’s Missions

I want to decorate the island

Tell me about Photography mode.

I want to watch past Missions again

See all 6 articles

💜 Characters

I want to play with a character.

How can I increase a character’s Happiness?

How do I earn Costumes?

How can I open a photo album?

I want to know more about RM

See all 11 articles

🛡️ Friends and Clubs

Nickname & Profile Image

How do I make friends?

Can I visit a friend’s island?

Gifts and Popularity Score

What is a club?

See all 9 articles

🎖️ Events and Leagues

🎟️ Play Pass

🐳 Whale’s Blessing

🏆 Hot 30 - SEOMboard

💿 Individual League

📼 Club League

See all 26 articles

📆 subscription products

What are monthly membership products (subscription products)?

I want to refund a monthly membership product. / I want a refund for the unused subscription period.

I want to know how to cancel my subscription to a monthly membership product (disable auto-renewal).

My monthly membership product’s is still active, but I have been charged for a payment.

Even though I deleted the app / deactivated my account, I was charged a subscription fee.

See all 11 articles

💾 Game Progression

How can I save my progress?

How can I receive the account link rewards?

🛠️ Troubleshooting

I did not receive an item after making a purchase.

$1 (dollar) more was billed on my purchase.

A duplicate payment was made.

I can’t purchase an item. (Payment authorization error)

I’ve used items/resources by accident.

See all 18 articles

📎 Open Source License

Open Source License