I can’t log in using the guest account I was using. | BTS Island: In the SEOM
BTS Island: In the SEOM HELP 🛠️ Troubleshooting
I can’t log in using the guest account I was using.

If you have lost the device you were playing on, or cannot access your guest account due to data deletion
please leave a 1:1 inquiry at our Customer Service
with details regarding your nickname/device information/last login date/puzzle level progress/etc.

⭐ When using a guest account, there will be the risk of your account’s data being lost,
so please make sure to link your accounts to save your progress!

- How to submit a 1:1 Customer Service Inquiry
[Settings⚙️] button on the top right of the game - Customer Service]

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