I didn’t receive the immediate items provided upon the monthly membership purchase/renewal. | BTS Island: In the SEOM
BTS Island: In the SEOM HELP 📆 subscription products
I didn’t receive the immediate items provided upon the monthly membership purchase/renewal.

"When subscribing to a monthly membership product, the immediately provided items will differ depend on

whether the product was purchased for the first time or if it was renewed. Please refer to the following for more details.


[If monthly membership product was purchased for the first time]

- If monthly membership product was purchased for the first time, the immediate items will be provided to your account directly.


[If monthly membership product is being renewed]

- If monthly membership product is being renewed, the immediate items will be provided to your Mailbox. "

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