If you're experiencing difficulties in downloading the game, it might be due to an unstable network connection or insufficient storage on your mobile device.

To address this, please ensure the following.

■ Check Available Storage Space on Your Mobile Device

 - The game may not install if there is not enough free space on your device.

 - Consider deleting unused apps, files, and internet cookies to create space for the installation.

■ Assess Your Network Connection (Wi-Fi/LTE)

 - An unstable network can hinder the installation of the game. Make sure to install the game in a stable network environment.

■ Verify Minimum System Requirements

 - Downloading the game may not be possible if your device does not meet the minimum system requirements.

[Minimum System Requirements]

 - AOS: OS 5.1 or above / RAM: 2GB

 - iOS: OS 11.0 or above / RAM: 2GB

■ Temporary Market Issues

- If the download is not progressing on the Google Play Store or App Store, please contact the Customer Support of the respective market.